Title:Field Technician

Position Title: Field Technician

 

Reports To: Chief Technology Officer

 

Terms of Employment: Full-Time; 12 months

Pay Information: Salary Grade- 68

 

General Statement of Job

 

An individual in this class performs skilled repair and maintenance of all technology related equipment as well as technical support for all technology-related systems. Employee provides on-site assistance in classrooms, media centers, computer labs, and administrative offices. Employee identifies problems and takes appropriate corrective action. Employee provides technical support to users including, but not limited to, technical advice on equipment setup and operation, general troubleshooting, and software installation.Typically, this employee will provide first response support from the system level for the maintenance and operation of computers and software at the building level. The employee may have multiple sites to maintain. Employee reads and interprets schematics, wiring diagrams, and repair manuals to provide required technical support.

 

Essential Job Functions

 

• Repairs, maintains, and upgrades technology-related equipment. Reads and interprets schematics, wiring diagrams, and manuals.
• Operates standard and specialized electronics devices in testing and troubleshooting computer and other technology-related equipment.
• Maintains an inventory of electronics components needed to make timely repairs. 
• Uses a work-order tracking system for routine repair and maintenance of equipment. Refer complex problems to higher level technical support.
  
  

Knowledge, Skills and Abilities

 

• Basic knowledge of electronic principles and fundamentals of physics as applied in

 electronics.

General knowledge of computers and related technology devices.

• General knowledge of electronics devices.
• Familiarity with the operation and uses of standard test equipment.
• Basic knowledge of mathematical principles as applied in electronic circuit analysis.
• Ability to systematically troubleshoot standard electronics devices.
• Ability to communicate effectively with users.

 

Minimum Training and Experience

 

Graduation from a two-year college or technical school with coursework on electronics

and computers and one year experience; or an equivalent combination of training and

experience.

 

Minimum Qualifications or Standards Required to Perform Essential Job Functions

• Physical Requirements: The work regularly requires standing and walking around the classroom and school. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work often requires bending, squatting, reaching, with the ability to lift, carry, push or pull light weights and rarely, the lifting of weights above 30 pounds. The work occasionally handles/works with biohazards and/or risks for potential job related injury, such as those found in a laboratory or shop environment. The work requires activities occasionally involving driving automotive equipment.
• Data Conception: Requires the ability to compare and/or judge the readily
• observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
• Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments or directions to subordinates or assistants.
• Language Ability: Requires the ability to read a variety of correspondence, reports, forms, articles, proposals, contracts, etc. Requires the ability to prepare correspondence, reports, forms, evaluations, contracts, policies, handbooks, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence.
• Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables.
• Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to give oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including educational and legal terminology.
• Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; and to apply the principles of descriptive statistics, statistical inference and statistical theory.
• Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
• Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment.
• Manual Dexterity: Requires the ability to handle a variety of items such as office equipment and hand tools. Must have minimal levels of eye/hand/foot coordination.
• Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with emergency situations.
• Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate via telephone.